Terms

Plain-English terms for training and massage with Aurelia Byrne (Aurelia Byrne Sports Therapy). [Aurelia to review every line before launch.]

Booking and payment

• Sessions are confirmed only when I say so, by message or in your client account. A request is not a booking.
• Prices are shown on the services page as a range; I confirm the exact price before your first session.
• Payment is due [after each session, by bank transfer or cash]. No subscriptions, no automatic renewals.

Cancellations

• Cancel or move a session with [24 hours’] notice at no charge.
• Later than that, [the full session fee] may be charged, unless you are unwell or something serious has happened. Tell me and we’ll be reasonable with each other.
• If I cancel, you are not charged and I’ll offer the next available time.

Your health

• You agree to complete the pre-exercise questionnaire honestly before we start, and to tell me if anything changes.
• If you have a medical condition I may ask you to check with your GP before training, and to bring any referral letter.
• Exercise carries risk. I plan every session to keep that risk low for you, and you agree to tell me straight away if anything feels wrong.

Insurance and qualifications

I hold public liability and professional indemnity insurance with [insurer] and the qualifications listed on the About page.

Contact

[hello@aureliabyrnept.com]. These terms are governed by the law of England and Wales.